The promise of DIY
Website builders like Wix, Squarespace, and WordPress.com have made a compelling promise: you can build a professional website yourself, no coding required, for a fraction of what an agency charges.
And they're right - sort of. You can build a website on these platforms. Whether it's truly professional, whether it actually serves your business goals, and whether the total cost is really as low as it seems - those are different questions.
What DIY builders do well
Let's give credit where it's due. Modern website builders are impressive:
Templates are genuinely good. Squarespace in particular has beautiful templates that look professional out of the box. For a visual-first business like a photographer or artist, the quality is hard to argue with.
The editors are intuitive. Drag and drop, click to edit, real-time preview. You don't need any technical knowledge to get a basic site live.
They handle hosting and security. SSL, uptime, backups - the platform takes care of the infrastructure. You don't need to think about servers.
E-commerce is built in. Squarespace, Wix, and Shopify all offer online shop functionality that genuinely works for small product businesses.
The price looks low. £12 - £30/month for a complete website seems hard to beat.
What DIY builders don't tell you
Here's where the reality gets more complicated.
Your time isn't free
The average business owner spends 30 - 50 hours building their first Wix or Squarespace site. That includes choosing a template, customising the design, writing content, sourcing images, setting up pages, configuring forms, connecting a domain, and the inevitable troubleshooting when something doesn't look right.
If you charge £50/hour for your time (and if you're running a business, your time is worth at least that), your "£20/month website" has already cost you £1,500 - £2,500 before it's live.
Then there's ongoing maintenance. Updating content, fixing layout issues after platform updates, adding new pages, checking forms still work, responding to security prompts. Budget 2 - 4 hours per month for a basic site.
Template limitations are real
Templates work until you want something the template wasn't designed for. Want to move that element to a different position? Maybe. Want a layout that doesn't exist in the template options? Probably not.
The result is one of two things: you compromise your vision to fit the template, or you spend hours fighting the editor trying to force something it wasn't built for.
Every Squarespace site using the same template looks like every other Squarespace site using that template. Your competitors might literally have the same design as you.
Performance often suffers
DIY builders load a lot of code to make the drag-and-drop editor work. That code stays in your published site. The result:
- Wix sites typically score 30 - 50 on Google PageSpeed Insights (mobile)
- Squarespace sites typically score 40 - 60
- A well-built custom site scores 85 - 100
Page speed is a Google ranking factor and directly affects user experience. Studies consistently show that each second of load time reduces conversions by 7 - 10%. A slow website literally costs you customers.
SEO has a ceiling
DIY builders have improved their SEO capabilities, but they still have fundamental limitations:
- Limited control over page structure and HTML
- Bloated code that slows page load
- Restricted URL structures on some platforms
- Limited schema markup options
- No server-side rendering (which helps with SEO and performance)
- Cookie-cutter meta tag templates
You can do basic SEO on Wix or Squarespace. You cannot do competitive SEO.
You're locked in
Moving away from Wix or Squarespace means starting over. Your site design, your page layouts, your forms - none of it transfers. You can export some content, but the website itself is tied to the platform.
If Squarespace doubles their prices (they've already increased them significantly since launch), you either pay up or rebuild from scratch.
What a managed website service looks like
A managed website service flips the model. Instead of giving you tools to build your own site, someone builds and maintains it for you. Here's what that typically includes:
- Custom design tailored to your brand and business goals
- Professional development on modern, fast-loading infrastructure
- Hosting and SSL included
- Ongoing updates and changes - need something updated? Send an email
- SEO foundations built in from day one
- Performance monitoring and technical maintenance
- Support when you need it
You pay a monthly fee. You don't build anything. You don't maintain anything. You focus on your business.
The real cost comparison
Let's compare total cost over two years for a typical small business website:
DIY builder (Squarespace Business Plan)
| Item | Cost | |------|------| | Monthly plan (£27/mo x 24) | £648 | | Custom domain | £30 | | Premium template/plugins | £50 | | Stock photography | £100 | | Your time building (40hrs x £50) | £2,000 | | Your time maintaining (3hrs/mo x 24 x £50) | £3,600 | | 2-year total | £6,428 |
Managed website service (£125/month)
| Item | Cost | |------|------| | Monthly fee (£125/mo x 24) | £3,000 | | Your time | £0 | | 2-year total | £3,000 |
The managed service is less than half the cost when you account for your time. And you get a better website.
When DIY actually makes sense
DIY builders are the right choice in specific situations:
- You genuinely enjoy building websites and consider it a good use of your time
- You're testing a business idea and need something live in a weekend
- Your budget is under £50/month and you cannot stretch further right now
- Your website is extremely simple - a single page with contact details
- You're a designer or developer and can work around the platform limitations
If any of these describe you, a DIY builder is a perfectly valid choice.
When managed makes more sense
A managed service is the better option when:
- Your time is better spent on your business than tinkering with a website
- Your website needs to generate leads or revenue and performance matters
- You want a site that stands out rather than looking like a template
- SEO matters to your customer acquisition strategy
- You want it done properly without learning web design yourself
- You value having someone to call when something needs changing
How our managed service works
At Bloodstone, we offer a fully managed website service for £125/month. Here's what that means in practice:
- We design your site based on your brand, goals, and target audience
- We build it on Next.js and Vercel - the same modern infrastructure used by companies like Nike, Notion, and The Washington Post
- We host it with enterprise-grade performance and security
- We maintain it - updates, changes, and technical upkeep are all included
- We include SEO foundations - proper technical setup, schema markup, fast loading, mobile-first design
No upfront cost. No lock-in contract. No surprise invoices.
The bottom line
DIY builders solved a real problem - they made it possible for anyone to have a website. But "possible" and "optimal" are different things. For most businesses in 2026, the time cost of DIY outweighs the financial savings, and the quality gap is wider than the pricing gap suggests.
If you're spending hours wrestling with Wix when you could be serving customers, it might be time to let someone else handle the website. Take a look at what we offer, or get in touch if you want to discuss what makes sense for your specific situation.
Need help with this?
Bloodstone Projects helps businesses implement the strategies covered in this article. Talk to us about Website Build & Manage.
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